OFFICE SERVICES AND SECRETARIAT DEPARTMENT

OFFICE MANAGEMENT AND EXECUTIVE ASSISTANT PROGRAM

Who is an Executive Assistant?

A person who assists the manager in the appropriate management of resources (human, information, monetary and material, etc.) planned and coordinated by the manager in order to achieve the determined goals and objectives in the business.

What are the Duties of an Executive Assistant?

To ensure that the office operates in the most efficient way,

• Conducts office management procedures,

• Conducts incoming and outgoing documents and filing procedures,

• Makes phone calls, delivers incoming letters and pictures to the manager, arranges appointments, welcomes guests,

• Prepares the necessary documents for the manager,

• Organizes meetings,

• Makes travel arrangements,

• Maintains and repairs the office equipment and ensures that they are used in the most efficient way.

Program Objectives:

In the rapidly changing and developing business world;

• To train office staff, office managers and executive assistants who are equipped with the knowledge and skills to meet their needs

• Expert in computer use

• Able to establish good human relations

• Able to type quickly with ten fingers

• Able to use all kinds of office technology

• Possess knowledge of modern protocols.

Main Courses Taught in the Program

The duration of education is 2 years. Students take the following courses during the education and training period.

a) General Culture Courses: Turkish Language, Atatürk's Principles and Revolution History, Foreign Language.

b) Vocational Courses: Mathematics, Computer, General Business, Secretarial Knowledge, Keyboarding Techniques, Basic Concepts of Law, Protocol Knowledge, Economy, General Communication, Organizational Behavior, Filing and Archiving Techniques, Professional Correspondence, Office Management, Public-Private Sector Structure and Relations, Presentation Techniques and Management and Organization are taught.

Qualifications and Educational Outcomes Required for the Profession

Those who want to become office management and secretarial professionals must;

• Have strong verbal skills (can speak in a proper and fluent language),

• Have a strong visual and auditory memory,

• Be self-confident, reliable,

• Know and influence people, be able to keep secrets,

• Be responsible,

• Be cheerful and have the ability to represent.

Work Areas and Job Finding Opportunities

The job fields of office management and secretarial graduates are quite wide;

• They can work in many institutions and organizations belonging to the public and private sectors,

• In universities,

• In foundations and associations.

The increasing need for businesses to be managed with a contemporary business approach increases the need for trained manpower in this field.

Undergraduate Completion and Career Advancement Opportunities

Graduates of the department;

• They can transfer to the Open Education Faculty, Public Administration Department.

Also;

• Office Management Teaching,

• Public Relations,

• Public Relations and Promotion,

• Business Information Management,

• Health Institutions Management

• Management Information Systems

They can transfer to formal education undergraduate programs.

Graduates who are employed can move up to the upper echelons of management in the workplace they work.